Privacy Policy & Governing Policies
This privacy statement outlines how Riverside Funeral Home & Crematorium ("RFH"), owned by Five Rivers Community Services Society ("FRCSS") and managed by Five Rivers Management Services Society, and its affiliates ("The Company", "we", or "us") collect, use, and disclose personal information. This Privacy Statement applies to any personal information we collect or receive about you, from any source and in any form.
"You" refers to you or individuals (e.g., family members) for whom you are acting. By providing their information, you confirm you have their consent for the collection, use, and disclosure of their information as described here.
RFH collects personal information for the purpose it was obtained or a consistent use. Sources include direct interactions or authorized third parties. This may include:
Where third-party services are required, RFH ensures they maintain comparable privacy protections. Some providers may be outside Canada, subjecting your data to those jurisdictions' laws. We may also disclose information to law enforcement or authorities as legally required or to protect safety and rights.
RFH will obtain your express or implied consent for personal information collection, use, or disclosure, unless otherwise permitted or required by law.
Your information is stored in Canada (except for foreign service providers) and retained only as long as necessary for legal or service-related purposes. It is then securely destroyed or anonymized.
We apply organizational, physical, and technological safeguards to protect personal information, including limiting access and requiring identification. Employees sign confidentiality agreements, and security audits are conducted. However, breaches may occur. In such cases, we will mitigate risk and notify affected individuals where legally required.
For privacy-related inquiries, contact us at: riversidefunerals@gmail.com
Updated: June 11th, 2025
The Riverside Funeral Home & Crematorium ("RFH") is owned by Five Rivers Community Services Society ("FRCSS") and managed by Five Rivers Management Services Society ("FRMSS").
Our mission is to provide dignified and respectful funeral services at a reasonable and affordable cost to grieving families.
The board members of FRCSS and FRMSS ("Board of Directors") are elected to serve voluntarily, without monetary remuneration. These policies are created to benefit the entire community equally, without favoritism or bias.
A single contact person must be appointed to communicate with the RFH funeral director. Instructions will only be accepted from this person unless otherwise specified by them.
Bullying, harassment, and discrimination are strictly prohibited. Any such behavior may result in law enforcement intervention and removal from RFH premises.
All incidents must be reported to the Board of Directors promptly by staff or Board Members.
The Board of Directors reserves the right to update or amend these policies as necessary. All staff are expected to follow the RFH WORKPLACE HARASSMENT POLICY and other directives issued by the Board.
